Capacity Management

Secure Messaging

Petal's Secure Messaging modernizes healthcare communications with a HIPAA-compliant platform, replacing old pagers and insecure apps, ensuring safe and efficient professional dialogue.

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Empowering Healthcare Dialogue

Key Benefits

  • Security & Privacy Compliance
  • Direct Communication
  • Enhanced Response Efficiency
  • Multimedia Messaging Support

Key Features

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Direct Care Provider Dialogue

Message care providers and staff directly, including group texts. Read receipts help with prompt follow-ups and track all communications.
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Broadcast Communications

Mass message functionality to keep everyone informed in real-time. Improves response time without having to rely on multiple channels.
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On-Call Information

Easily reach out to on-call physicians, using their preferred communication methods.
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Code Team Activation

Integrated interface for switchboard operators facilitates coordinated team actions during emergency procedures and codes.

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A complete suite to match yours organization's needs

Petal provides hospitals and healthcare organizations with a comprehensive capacity management solution to optimize clinician utilization and help ensure care coverage.

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On-Call Scheduling

On-Call Scheduling

Aggregate all clinical and on-call schedules in real time, ensuring optimized care coverage across your hospital network.

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Physician Scheduling

Physician Scheduling

Elevate the scheduling experience with Petal's physician-centric tool. Seamlessly merge functionality with flexibility, ensuring every shift is covered, and every physician is empowered.

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Communication center

Communication center

Facilitate smooth call processing, provide live visibility into dynamic schedules and on-call lists, and enable swift coordination of emergency procedures – all from one centralized platform.

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Customer success support
at every step

Whether you need assistance for the initial setup, configuration, best practices, migration, or customization, our dedicated Customer Success team will be there.

Step 1 - Assess and validate your needs
We perform a complete assessment to understand your needs and gather your schedule details for implementation. Everything is validated for accuracy.
Step 2 - Configure and deploy your solution
In collaboration with your team, we configure your environment, and define rules and constraints – everything that makes your Petal Scheduling solution run smoothly. We will take care of importing any schedule published prior to the implementation.
Step 3 - Train your team
Designated planners and administrators are fully trained on using Petal Scheduling including working with the advanced mode features. A brief instruction video has team members up and running on Petal’s simple, intuitive interface in no time.
Step 4 - Ongoing support
Your Petal team is available for weeks following implementation of your Petal Scheduling to ensure a smooth transition. Then our Customer Support team takes over to assist with any modifications, answer your questions and help you effectively maintain your environment.

Customer success support
at every step

Whether you need assistance for the initial setup, configuration, best practices, migration, or customization, our dedicated Customer Success team will be there.

Step 1 - Assess and validate your needs
We perform a complete assessment to understand your needs and gather your schedule details for implementation. Everything is validated for accuracy.
Step 2 - Configure and deploy your solution
In collaboration with your team, we configure your environment, and define rules and constraints – everything that makes your Petal Scheduling solution run smoothly. We will take care of importing any schedule published prior to the implementation.
Step 3 - Train your team
Designated planners and administrators are fully trained on using Petal Scheduling including working with the advanced mode features. A brief instruction video has team members up and running on Petal’s simple, intuitive interface in no time.
Step 4 - Ongoing support
Your Petal team is available for weeks following implementation of your Petal Scheduling to ensure a smooth transition. Then our Customer Support team takes over to assist with any modifications, answer your questions and help you effectively maintain your environment.

Success Story: Hawkesbury General Hospital

Trusted by leading health organizations

Case Studies

Case study Vancouver

Vancouver Coastal Health

See how one of Canada's largest cardiology departments streamlined business processes with Petal automated scheduling
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Download the Case Study
Case study Jewish General Hospital

Jewish General Hospital

See how Petal enabled the general surgery department at the Jewish General Hospital in Montreal (Canada) to reduce scheduling time and simplify shift exchanges
Download the Case Study
Download the Case Study
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Groupe santé CHC

See how the six hospitals in the CHC care network have maximized the management of their clinical capacity and thus improved the quality of care
Download the Case Study
Download the Case Study
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