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Rectangle 473 (1) WORKFORCE MANAGEMENT

Maximize your healthcare capacity with one unified platform

Leverage real-time data for workforce visibility, resource optimization, and scheduling automation—ensuring seamless coverage and improved patient care.

Elevate patient care with smarter workforce management

Capability 1

Smart resource management


Gain real-time insights to ensure the right resources are always in place for optimal patient care and coverage.

Capability 2

Seamless on-call coordination


Keep an up to date on-call list and instantly connect with the right specialist in real-time.

Capability 3

Equitable & automated scheduling


Distribute shifts equitably, honor staff preferences, stay compliant, and automate last-minute changes.

Capability 4

Secure and instant collaboration

Replace outdated pagers and unsecured apps with a secure, real-time messaging system for safe and efficient collaboration.

Flexible, scalable modules for resource optimization

On-Call Management

  • Real-time on-call visibility
    Identify available providers in real-time by accessing up to date on-call lists across departments and sites.

  • Provider Directory Management”
    Maintain an up-to-date provider registry with highly configurable communication preferences, allowing physicians and staff to control their contact visibility and privacy while ensuring seamless and secure communication.
real time workforce orchestration

Provider Scheduling

  • Automated, equitable scheduling
    Generate fair and compliant schedules with department-specific rules and staff preferences.

  • Third-party integration
    Sync shift data seamlessly from existing scheduling tools, including Google Calendar and Outlook, to maintain consistency and reduce administrative overhead.
Provider Scheduling

Care Escalation

  • Real-time emergency activation
    Deploy code teams and urgent alerts via calls, SMS, secure messaging, text-to-speech, pagers, and emails, ensuring critical notifications reach the right teams based on priority and preferred channels.

  • Detailed communication logs
    Maintain comprehensive records of all interactions, facilitating accountability and continuous improvement in care delivery.
Care Escalation

Network Call-Out

  • Rules-Based Shift Assignment
    Ensure fair and compliant shift distribution by automating assignments based on seniority, credentials, organizational policies, and labor requirements, all configurable by planners or department heads.

  • Specialty-based call-outs
    Target specific specialists based on real-time availability, location, and expertise, ensuring the right professional is engaged for the right task.
WFM 4

Leading Canadian Healthcare Delivery Organizations trust Petal

Vancouver_Coastal_Health
CHUM
Jewish_General_Hospital
Sante_Services_Sociaux_Quebec
CHC_Groupe_Sante
Le_Vinatier
Vitalite
CASE STUDY

See How Automation Resolves 98% of Schedule Changes

Enhanced workforce satisfaction with scheduling flexibility and autonomy while reducing administrative burden through scheduling algorithms tailored to each department’s needs.

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