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PATIENT FLOW MANAGEMENT
Connect care networks for smarter, real-time resource allocation
Reduce ER overcrowding, shorten wait times, and enhance care access by unifying your entire network on one integrated platform.
Improve access to care by connecting care requests to available providers across the care continuum
ER redirection and volume reduction
Redirect non-urgent cases to the most appropriate facility in real-time, preventing overcrowding and ensuring emergency resources remain available for critical cases.
Centralized clinical capacity
Consolidate resource visibility across the entire health network, from hospital sites to clinics, so every patient can quickly access the right care—no matter where they are.
Streamlined patient flow
Guide patients smoothly across the continuum of care—from primary services to specialized treatment—creating a real-time, integrated network and reducing bottlenecks.
Optimal resource utilization
Use real-time capacity insights to maximize resource efficiency, improve wait times, balance workloads, and ensure that every patient receives timely care.
Scalable modules to optimize patient flow across your network
Patient Demand Management
- Automated patient routing
Direct patients to the right care setting based on real-time availability. - Patient communication
Automate patient reminders and enable virtual visits.
Patient Self Scheduling
- Multi-channel booking
Enable patient scheduling via portal, call center, and mobile app. - Real-time provider availability
Display up-to-date time slots and ensures efficient scheduling.
Analytics & Forecasting
- Capacity & demand forecasting
Predict patient volume trends and resource needs. - Custom dashboards & reporting
Gain real-time insights for data-driven decision-making.
Program Enablement for Population
- Equitable access management
Ensure fair distribution of care resources. - Multi-site network orchestration
Align patients with the right services by connecting hospitals, clinics, and specialists for seamless referrals.
When patients have options, healthcare becomes more timely, accessible and efficient
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800 fewer provincial ED visits per day
The Canadian healthcare system faces a critical challenge: rising patient demand amid workforce shortages. This case study highlights the proven outcomes of a health authority’s digital transformation, demonstrating how streamlined processes are improving access to care.
CASE STUDY
Full economic report on ED visits reduction
An economic study on redirecting non-urgent patients from the ED to primary care settings and improving timely access to primary care physicians, reducing unnecessary ED visits through the Petal Healthcare Orchestration Platform.
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CASE STUDY
800 fewer provincial ED visits per day
The Canadian healthcare system faces a critical challenge: rising patient demand amid workforce shortages.
This case study highlights the proven outcomes of a health authority’s digital transformation, demonstrating how streamlined processes are improving access to care.
