Orchestrator Platform
Patient Self-Scheduled Appointments
Simplify the patient journey with an online portal
Simplify the patient journey with an online portal
Overview
Overview
Patient Self-Scheduling
Patient Self-Scheduling
The Petal online portal synchronizes with systems in real time, so that patients can schedule their appointments at their own convenience.
Key Benefits
Key Benefits
- Improved patient experience
- Maximized operational efficiency for the healthcare organization
- Integration with existing systems is easy to set up
- Reduction of administrative costs
- Real-time care demand data collection
- Automation of confirmations and reminders
Key Features
Key Features
Branded Online Portal
The patient appointment portal can be customized to display your organization's logo and messaging.
Integrates With Existing Systems
The appointment scheduling portal can be integrated with various workforce management and EMR/EHR systems. This interoperability allows you to continue to use existing tools.
Appointment Reminders and Confirmations
Reminders and appointment confirmations can be automated. This reduces the risk of no-shows, optimizes the patient experience and improves the administration staff’s productivity.
Appointment Geolocation
In networks comprising several healthcare facilities, thanks to geolocation, patients can find the most convenient location that is best-suited to their needs. If a timeslot is not available nearby, they can be redirected to another option.
Patient Identity Validation
The Petal platform connects to patient identity software providers to validate information in real time. This synchronization eliminates the need to manually verify patient identities, saving administrative staff time and ensuring patients are matched with the right physician.
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The Petal self-scheduling tool has helped facilitate and improve access to healthcare. It has also made our staff more available to patients by automating tasks that previously required manual entry.
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The Petal self-scheduling tool has changed the way we work. Our reception staff now have a more manageable workload, especially during peak hours, as patients schedule and manage their appointments themselves.
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The Petal self-scheduling tool did not add any additional administrative work or the need for additional training of our staff. The implementation went smoothly and the patients are satisfied.
Julie Deslauriers
Director, Clinique médicale Saint-Louis
Ghislaine Bilodeau
Assistant Director, Centre médical Laval
Médecin / Doctor
Clinique médicale Saint-Louis
Independent Appointment Scheduling Benefits Everyone
Independent Appointment Scheduling Benefits Everyone
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Healthcare managers
A real overview of the organization’s capacity
It’s easier to make informed decisions when you have a real-time view of demand. It helps you know the precise moment when more resources should be deployed in order to see a greater number of patients.
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Physicians
More time for patients
The Petal platform regulates the demand for care. The eligibility and availability criteria are automatically adjusted to maximize the use of time, access to care and time spent with patients.
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Administrative personnel
Increased efficiency and reduced repetitive manual tasks
When patients book their own appointments, more time can be spent with those who need help. The solution also ensures that no patient is left without a follow-up.
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IT personnel
Our expertise in security and interoperability
The Petal platform complies with the most stringent healthcare data security standards. The platform is also hosted on Microsoft Azure cloud servers with APIs available.
