Capacity Management

On-Call Scheduling

Transform your on-call rostering experience with Petal. Streamline schedules, enhance collaboration, and boost response times in one integrated platform.

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400,000+

Shift Trades and Transfers
per year

52,000+

Users

1,800+

Teams
use scheduling

72+

Specialties and
sub-specialties

Key Features

Physician Locating Made Easy

Ditch outdated spreadsheets and papers. Gain a precise, at-a-glance view of your facility's call rosters for efficient physician locating.

Rapid Contact Finder

Navigate to any physician's complete contact information in seconds, making the on-call finder a pivotal tool in emergencies.

Secure Direct Messaging

Replace pagers with our encrypted messaging system. Ensure effective coordination and collaboration without compromising security.

Healthcare Worker Analytics to Inform Decisions

Access scheduling metrics, provider availability, and workload data. Gain insight into workforce planning and strategic decisions to improve patient care.

Real-Time Shift Integration

Manage and view every type of shift and schedule in real-time, optimizing rostering when integrated with Petal Scheduling.

A complete suite to match yours organization's needs

Petal provides hospitals and healthcare organizations with a comprehensive capacity management solution to optimize clinician utilization and help ensure care coverage.

Secure Messaging

Enable healthcare professionals to exchange messages and share sensitive documents over a web-based encrypted solution that meets stringent healthcare security standards.

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Communication center

Facilitate smooth call processing, provide live visibility into dynamic schedules and on-call lists, and enable swift coordination of emergency procedures – all from one centralized platform.

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Physician Scheduling

Elevate the scheduling experience with Petal's physician-centric tool. Seamlessly merge functionality with flexibility, ensuring every shift is covered, and every physician is empowered.

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Dr Dale Friesen

Chief Scheduler, Peterborough Regional Health Centre (Canada)

Dr Catherine de Montigny

Chief Scheduler, Hôpital de Saint-Jérôme (Canada)

Dr Sandy Tse

Executive Assistant, Medical Affairs, St. Thomas Elgin General Hospital (Canada)

Dr Angela Good

Physician, Grand River Hospital (Canada)

The platform automatically creates a schedule with shifts better distributed. This has a positive effect on the work-life balance of physicians who get more time to rest between shifts.

As a scheduler, I can let doctors organize their own schedules without having to intervene. Once the shift changes have been made, the schedule is immediately updated. It's very useful.

I’ve worked with other solutions. What I like about Petal is that the on-call scheduler has full control over schedule creation and management.

It’s very easy to see which doctor is on call and to access my colleagues’ contact details. The information is accessible from my phone and is always up-to-date.

Customer success support
at every step

Whether you need assistance for the initial setup, configuration, best practices, migration, or customization, our dedicated Customer Success team will be there.

Step 1 - Assess and validate your needs

We perform a complete assessment to understand your needs and gather your schedule details for implementation. Everything is validated for accuracy.

Step 2 - Configure and deploy your solution

In collaboration with your team, we configure your environment, and define rules and constraints – everything that makes your Petal Scheduling solution run smoothly. We will take care of importing any schedule published prior to the implementation.

Step 3 - Train your team

Designated planners and administrators are fully trained on using Petal Scheduling including working with the advanced mode features. A brief instruction video has team members up and running on Petal’s simple, intuitive interface in no time.

Step 4 - Ongoing support

Your Petal team is available for weeks following implementation of your Petal Scheduling to ensure a smooth transition. Then our Customer Support team takes over to assist with any modifications, answer your questions and help you effectively maintain your environment.

Customer success support
at every step

Whether you need assistance for the initial setup, configuration, best practices, migration, or customization, our dedicated Customer Success team will be there.

Step 1 - Assess and validate your needs

We perform a complete assessment to understand your needs and gather your schedule details for implementation. Everything is validated for accuracy.

Step 2 - Configure and deploy your solution

Step 3 - Train your team

Step 4 - Ongoing support

Trusted by leading health organizations

Case Studies

Vancouver Coastal Health

See how one of Canada's largest cardiology departments streamlined business processes with Petal automated scheduling

Download the Case Study

Jewish General Hospital

See how Petal enabled the general surgery department at the Jewish General Hospital in Montreal (Canada) to reduce scheduling time and simplify shift exchanges

Download the Case Study

Groupe santé CHC

See how the six hospitals in the CHC care network have maximized the management of their clinical capacity and thus improved the quality of care

Download the Case Study

On-Call Scheduling

Redefining On-Call Readiness.